Grievance Remediation Services
Turning Complaints into Meaningful Remedy
A grievance mechanism is only effective if it leads to action. Many organizations have hotlines, worker voice platforms, or complaint systems. Yet workers often continue to face retaliation, unresolved cases, or limited access to remedy after reporting labour rights violations. Rehbar Foundation provides independent grievance remediation services that help organizations move beyond compliance and towards meaningful, worker-centred solutions.
Areas of Focus
Freedom of Association
Supporting workers' rights to organise, collectively bargain, and participate in workplace dialogue without intimidation or retaliation.
Workplace Harassment
Facilitating confidential, survivor-centred responses to workplace harassment while strengthening organisational policies and prevention mechanisms.
Child Labour Remediation
Implementing child-centred remediation that prioritises education, family support, safeguarding, and responsible business practices.
Forced Labour
Investigating indicators of forced labour and supporting remediation that addresses both immediate risks and systemic conditions that enable exploitation.
Discrimination
Supporting investigations and remediation related to discrimination based on gender, age, disability, ethnicity, migration status, religion, or other protected characteristics.
Wages and Working Conditions
Supporting resolution of concerns relating to wages, excessive overtime, unlawful deductions, working hours, and other labour rights issues.
Our Approach
Independent Assessment
Every case begins with listening to the worker. We conduct confidential interviews, gather evidence, and engage stakeholders before recommending a course of action.
Worker-Centred Remediation
Remedy goes beyond resolving a complaint. We support workers through referrals, counselling, legal pathways, and continued engagement.
Factory Engagement
We work collaboratively with factory management to investigate concerns, implement corrective actions, and build systems that prevent recurrence.
Monitoring and Follow-up
A case is not complete simply because it has been closed administratively. We follow up on agreed actions and monitor outcomes.
WHY REHBAR FOUNDATION?
We bridge the gap between reporting and remedy. Our approach combines human rights due diligence, community engagement, dialogue, and worker-centred remediation to ensure grievances lead to meaningful action rather than remaining unresolved records.
Because accountability begins after a complaint is filed.